1. You don't need to know anything about how
artificial intelligence works, or any advanced training to use our software
2. We provide free phone and email consulting
assistance to help you understand how to apply our software to your problem.
This assistance is really modeling expertise that we actually prefer that
you take advantage of, because your success will probably depend your access
to our modeling knowledge.
3. Our free technical support will help you
use the software, and it is staffed with program experts who work at
4. Given the important free assistance
outlined above, the software is very inexpensive. You could pay tens of
thousands of dollars for another company to build your application with
software less capable than ours.
5. Ward Systems Group pioneered the
widespread introduction of artificial intelligence into everyday use back in
1988 with our first version of NeuroShell. Prior to this first neural
network software, use of neural networks was largely confined to academic
6. Ward Systems Group has provided assistance
in building prediction, classification, and optimization models to probably
hundreds of application types and tens of thousands of users. We know how to
7. Ward Systems Group is operated by full
time employees who work in a brick and mortar office owned by our
stockholders in Frederick, Maryland, USA. You won't be dealing with a single
individual operating out of his bedroom in a third world country and using
virtual phone numbers and websites in another industrialized country.
8. If you call, you will usually get live assistance instead of an answering machine during our office hours (9:30am to noon, and 1:00pm to 5pm Eastern time, Monday through Thursday, 9:30am to noon and 1:00pm to 4pm Eastern time, Fridays, except
holidays.) We are proud of the sales and support assistance we provide.
9. We have the fastest neural net paradigm in
the industry (TurboProp2), so you don't have to wait hours for an answer.
10. Our technical support has never been
limited to some number of days as is the custom of many companies, as long
as you are using supported releases and operating systems.